Demo asset for AI automation sprint

AI Email Classification Workflow

A browser demo of how an email-routing sprint is scoped: classify, validate, route, log, and escalate without turning the workflow into a black box.

Use case

Gmail or Outlook inbox automation for teams that need invoices, urgent requests, hotel updates, booking changes, and account messages routed with confidence and auditability.

Sample Email

Structured Output

Category

urgent

Confidence

0.91

Route

Slack sales escalation + Google Sheet status update

Extracted refs

HCT-8831, ACME Travel, Hotel Central

Failure handling

If confidence < 0.74, send to human review and log raw payload.

1. IngestGmail/Outlook trigger with thread ID, sender, body, attachments.

2. NormalizeClean HTML/plain text and derive idempotency key.

3. ClassifyLLM structured output with constrained labels and confidence.

4. RouteSlack alert, Sheet/Airtable row, CRM task, or auto-reply draft.

5. AuditLog decision, payload summary, fallback state, and operator notes.